Related skills
cross-functional collaboration team leadership budgeting kpi tracking p&l📋 Description
- Oversee day-to-day service delivery at multiple client locations.
- Manage onsite host teams across sites; ensure high-quality operations.
- Bridge between frontline hosts and leadership; align with client expectations.
- Travel 25-50% to client sites nationwide.
- Reports to Chief Experience Officer.
🎯 Requirements
- 5+ years in operations, hospitality, facilities, or client services; multi-site.
- 3+ years managing full-time team members.
- Primary point of contact for multiple client stakeholders.
- Experience budgeting, P&L interpretation, and reporting.
- Familiar with commercial real estate ecosystem and landlords.
- Core competencies: client-centric, effective communicator, strategic thinker.
🎁 Benefits
- Equity eligibility after high performance.
- Free employee medical, disability, and life coverage.
- 401(k) with 4% employer match.
- Location: NYC/Chicago/Houston/Atlanta; 25-50% travel.
- Details on benefits at Careers page.
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