Client Onboarding Specialist

Added
29 minutes ago
Type
Full time
Salary
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Related skills

salesforce project management onboarding training client success

πŸ“‹ Description

  • Drive the full onboarding lifecycle from kickoff to go-live.
  • Manage timelines, risks, and handoffs to the Client Success team.
  • Implement standard Salesforce and Mogli configurations.
  • Troubleshoot issues and translate tech needs for clients.
  • Educate clients on product features and Mogli configuration.
  • Support adoption, retention, and post-sale relationships.

🎯 Requirements

  • 2-4 years managing customer accounts or direct client interactions.
  • Strong Salesforce experience; certifications preferred.
  • Strong analytical and problem-solving skills.
  • Excellent project management and communication abilities.
  • Ability to explain technical products to non-technical audiences.
  • Consultative mindset and proactive problem solving.

🎁 Benefits

  • Medical, Vision, Dental insurance; life and disability coverage.
  • Matching 401k plan.
  • Equity grant and ownership in Mogli.
  • Flexible Time Off and holidays.
  • Work from Anywhere in the United States.
  • Support for professional development.
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