Client Experience Operations Manager

Added
2 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce ai cpq sales enablement tools

๐Ÿ“‹ Description

  • Lead Client Experience Operations to align CX and Sales for lifecycle success
  • Deliver role-based training for CX Managers and BDRs
  • Develop enablement resources and discovery questions for growth
  • Build CX playbooks for renewals, churn mitigation, and revenue reallocation
  • Collaborate cross-functionally to resolve system/workflow challenges
  • Drive adoption of Salesforce, CPQ, and enablement tools to improve data and efficiency

๐ŸŽฏ Requirements

  • 5-8+ years in sales ops, enterprise sales, or customer success
  • Experience supporting enterprise infrastructure, cloud, or managed services
  • Background supporting enterprise sales or customer experience teams
  • Experience with Salesforce and sales enablement tools
  • Strong communication, collaboration, and presentation skills
  • Highly organized with ability to manage competing priorities under tight timelines
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