Related skills
excel logistics sap operations shipping📋 Description
- Recruit, train, and coach a team of Client Experience Coordinators.
- Set clear performance expectations and provide regular feedback.
- Ensure staffing and workload balance during peak sale periods.
- Own end-to-end post-sale experience from invoicing to delivery.
- Proactively manage high-value client cases with timely service.
- Oversee shipping strategy and cross-border documentation.
🎯 Requirements
- Bachelor's degree required.
- 3–5 years in client service, operations, or logistics.
- Experience with high-net-worth or premium clients preferred.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in Excel; SAP or similar systems preferred.
- Evenings/weekends during peak periods; multilingual a plus.
🎁 Benefits
- Equal opportunity employer.
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