Related skills
excel microsoft office logistics sap shipping📋 Description
- Work as part of Client Experience Team to meet post-sale SLAs
- Coordinate shipping and logistics for outbound property
- Issue timely client communications via email and phone
- Escalate risks and propose remedial actions to protect client experience
- Manage invoicing and payments in accordance with governance
- Collaborate with other teams to resolve client issues
🎯 Requirements
- 3+ years related work experience
- Professional English (spoken and written)
- Excellent client service and communication skills
- Knowledge of logistics, packing methods, transport, and regulatory compliance
- SAP and Freshdesk experience
- Proficient with Microsoft Office (Word, Excel)
- Ability to learn quickly and work in a fast-paced environment
- Degree required (university)
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