Client Experience Coordinator

📋 Description

• Greet customers and designers in a professional, friendly manner
• Verify customer information and coordinate order retrieval with warehouse staff
• Create a smooth pickup experience from arrival to departure
• Send pick-up reminders to customers ahead of scheduled appointments
• Follow up with customers who missed scheduled pickups
• Maintain clear and professional communication via phone, email, or messaging

🎯 Requirements

• Excellent interpersonal and communication skills
• Experience in customer service, retail, logistics, or warehouse operations
• Naturally friendly, patient, and customer-focused demeanor
• Comfortable speaking with customers in person and over the phone
• Excellent organizational skills and attention to detail
• Ability to multitask in a warehouse environment

🎁 Benefits

• Opportunity to grow with a fast-growing company
• Collaborative team culture at Four Hands
• Equal Opportunity Employer
• Work with designers and customers in a dynamic role
• Austin-based company with 25+ years in furniture