Client Engagement and Support Specialist

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce negotiation google workspace case management

📋 Description

  • Engage leads to drive conversions and maintain pipeline.
  • Support active users across calls, emails, and chat.
  • Guide clients from inquiry to case submission with clarity.
  • Nurture onboarding and smooth transitions for clients.
  • Assist with case assembly and final review for readiness.

🎯 Requirements

  • 3-4+ years in client engagement, customer service, sales, or account mgmt.
  • Client-first mindset with a passion for helping others succeed.
  • Proficiency in CRM systems (e.g., Salesforce), digital tools, and Google Workspace.
  • Strong verbal and written communication, with negotiation and objection handling.
  • Excellent organizational skills and attention to detail.
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