Related skills
content strategy onboarding confluence notion api documentation📋 Description
- Own KB strategy: docs, tutorials, videos, trainings
- Collaborate with TS to design client training programs
- Design processes to audit and improve materials from feedback
- Build onboarding resources for TS, Sales, Product
- Connect teams to surface/document gaps and resolve
- Enable self-serve onboarding and reduce client friction
🎯 Requirements
- 4–7 years in client enablement, docs, or related field
- Proven track record owning end-to-end documentation strategy
- Experience with client-facing and internal enablement for multiple personas
- Strong communicator and collaborator in meetings and trainings
- Organized, proactive problem-solver who connects cross-team gaps
- Hands-on with AI writing tools and docs platforms (Notion, Readme, Confluence, Guru)
🎁 Benefits
- Unlimited PTO and flexible work policy
- Employee stock options
- Health plans with HSA/FSA options
- 401k with 100% match up to 4%
- 16 weeks paid parental leave
- Home office stipend
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Content Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!