Client Delivery Manager

📋 Description

• Delivery management of end-to-end platform delivery to clients.
• Manage client relationships post-sale with exec and tech stakeholders.
• Design governance to monitor delivery efficacy and value realization.
• Provide real-time client updates and manage communications.
• Lead post-sale planning across cross-functional teams.
• Manage risks and escalations with client stakeholders.

🎯 Requirements

• 5+ years of software and/or service delivery experience.
• 3+ years leading enterprise SaaS deployments (operational and technical).
• Excellent communication with executive and operating level stakeholders.
• Influencing and cross-functional collaboration across teams.
• Strong program/project management skills (Scrum/Agile a plus).
• Ability to anticipate risk and drive proactive remediation.
• Extensive experience advising and building exec-level relationships with Fortune 1000 clients.
• Minimum 20% travel required (onsite travel).

🎁 Benefits

• Access to BetterUp coaching for you and a friend or family member.
• Competitive compensation with advancement opportunities.
• Medical, dental, and vision insurance.
• Flexible paid time off.
• 4 Inner Workdays per year (https://www.betterup.co/inner-work).
• 5 Volunteer Days to give back.
• Learning and Development stipend.
• Company-wide Summer and Winter breaks.
• Year-round charitable contribution of your choice.
• 401(k) self contribution.