Client Billing Account Manager

📋 Description

• Manages assigned client billing accounts by reviewing balances and following up for payment.
• Communicates with clients via phone, email, and video to address unpaid invoices.
• Collaborates with internal teams (Sales, Billing, Customer Support, etc.) to resolve delays and missing data.
• Builds relationships with clients and cross-functional teams to ensure accurate billing.
• Provides weekly updates on balances and monthly reports; leads meetings to review metrics.
• Analyzes billing trends and drives process improvements to enhance collections.

🎯 Requirements

• Experience in billing or revenue cycle management (accounts receivable).
• Strong communication and negotiation skills.
• Ability to collaborate with cross-functional teams (Sales, Billing, Support).
• Detail-oriented with data analysis of billing trends.
• Proven ability to document and report on billing performance.
• Knowledge of HIPAA and privacy regulations when handling PHI.

🎁 Benefits

• Competitive benefits including medical, dental, vision, life and disability plans.
• Free testing for employees and immediate families; fertility care benefits.
• Pregnancy and baby bonding leave, 401(k) benefits, commuter benefits.
• Generous employee referral program.