Support client ops during acquisition pilots: set up companies and onboard managers
Own full client account setup across lifecycle with client and Malt financing
Conduct product demos for clients
Formalize client processes in Notion (knowledge management)
Handover to Global/Enterprise/Public/Managed SMB admins
Empower client autonomy: educate clients to self-manage platform

🎯 Requirements

Experience in customer experience, operations, or account mgmt
Tech stack: product-driven marketplace experience; strong CRM skills
Soft skills: excellent communication, conflict resolution, stakeholder mgmt
Operational mindset: client interviews, demos and CRM setup
Languages: native French & English; Spanish/German a plus

🎁 Benefits

Equity: stock options
Remote work: Hybrid policy
Lunch vouchers: €9/day
Transportation: 50% reimbursement
Healthcare insurance
Malt sabbatical: one month after three years

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