Title & Registration Agent

At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins.

Join us in shaping a future where every business owner has the opportunity to thrive.

Compensation:  Competitive salary in $USD , based on experience
Modality:  On-Site (office in Alajuela near the airport)

Schedule: Full-time, Monday through Friday, 8:00 a.m. – 5:00 p.m.

What you’ll be doing

• Managing a high volume of inbound and outbound phone calls related to trailer registration and title processing

• Assisting customers, partners, and dealership personnel over the phone with completing title and registration paperwork

• Guiding callers through title, and documentation requirements for various states

• Submitting legal transfer documents to the Department of Motor Vehicles (DMV) after verifying all required information

• Confirming payment and fund collection prior to initiating title release or application processing

• Reviewing and verifying title application accuracy during phone conversations to ensure all required information is complete and compliant

• Troubleshooting common title-related issues over the phone, including incorrect assignments, missing documentation, or power of attorney questions

• Documenting and recording incoming title documents and communicating updates to customers via phone or email

• Maintaining a professional and composed tone during calls with customers or partners

• Staying current on state-specific title regulations and sharing information with callers and internal teams

• Participating in cross-training to support teammates

• Performing other phone-based or title-related tasks as assigned

What you have:

• High School diploma or equivalent – college degree preferred

• Previous experience in customer service, preferably in a call center or financial institutions

• Previous office experience

• Excellent typing skills and ability to take notes

• Must be detail oriented, analytical, and process-driven

• Ability to read and comprehend simple instructions, and correspondence.

• Ability to write correspondence and emails

• Ability to effectively communicate information over the phone in one-on-one and small group situations with customers, clients, and coworkers

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Ability to write routine reports and correspondence

• Ability to speak clearly and professionally before groups of customers or employees of the organization

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

• Ability to apply concepts of basic algebra and geometry

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

• Ability to carry out instructions furnished in written, oral, or diagram form

• Ability to solve practical problems and deal with a variables where only limited standardization exists

• Ability to interpret instructions furnished in written, oral, diagram, or schedule form

What will make you stand out

• Previous DMV or Title & Registration experience

• Experience in a high-volume phone-based role or call center

• A college degree

Why Work for Clicklease
At Clicklease, we believe small businesses are the backbone of the economy—and we’re here to help them grow. We’re a fast-growing fintech company with a big heart and an even bigger mission: to make equipment financing easy, inclusive, and accessible.

What makes Clicklease different?

• High-growth environment

• People-first culture

• Diverse and inclusive

• Fun is part of the job

• Your voice matters

At Clicklease, we don’t just talk about our values—we live them. Join us and help make financing awesome.
To learn more about our values, visit https://www.clicklease.com/careers

What do we offer:

• Private medical and life insurance

• Generous paid time off and holiday schedule

• Association Solidarista

• Two annual company parties (bring your family!)

• Hybrid work flexibility with an office near the Alajuela airport

• Opportunities for growth and internal promotion

Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.