Related skills
crm advocacy automation📋 Description
- Bridge customer experience and growth; turn love into advocacy.
- Partner with Marketing, Growth, and CS to align messaging and programs.
- Recruit and engage customer advocates with CS leadership and Sales.
- Match case studies, reviews, and referrals to sales conversations.
- Build scalable customer advocacy programs and assets.
- Lead cross-functional initiatives with product marketing, brand, and channels.
🎯 Requirements
- 4-6+ years in customer marketing (B2B SaaS/marketplace) targeting developers.
- Builder mindset; scalable systems to turn experiences into referrals.
- Technical toolkit: marketing automation, customer engagement, and CRM.
- Content marketing proficiency: strategy to production and distribution.
- Customer experience obsessed; strong advocate for customer-led growth.
- Excellent communicator; writing and storytelling that drive action.
🎁 Benefits
- Competitive salary
- Flexible PTO and Paid Parental Leave
- Comprehensive health, vision, and dental coverage
- Mental healthcare services
- Professional development budget
- Salary range: US $126k-$152k; NYC/SF $138k-$167k
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