Chief of Staff - COO - 12-month fixed term contract

📋 Description

• Strategic Advisor: Partner with the Group COO to shape priorities and ensure alignment with organisational goals
• Project Management: Drive cross-functional initiatives, monitor progress, and remove roadblocks
• Facilitate Effective Communication and Information Flow Across Stakeholders – Align, Create and develop clear and consistent messaging to support the Group COO in the implementation of the strategic plan and projects
• Meeting & Governance Support: Prepare agendas, track actions, and follow up on deliverables for committees and forums as required
• Special Projects: Lead transformation programmes, organisational design, and operational resilience initiatives
• Risk & Compliance Oversight: Support the Group COO in areas like financial crime oversight, risk appetite tracking etc

🎯 Requirements

• A focused multitasker with an eye for detail and the ability to present to the Executive and Board level, translating complex operational details into strategic insights
• A people person who will inspire those around them and embody the company's core values and culture
• Deep understanding of the financial services industry and what ‘good’ looks like, with the ability to navigate and implement the tactical requirements of a scaling business
• Demonstrable experience of scaling a fast-paced growing financial institution, including leading through change and driving innovation
• Strong technical ability with familiarity with digital tools, data analytics, AI and tech-driven process improvements to streamline operations
• Strong ethical leadership, ensuring that the company operates with integrity and adheres to all regulatory requirements

🎁 Benefits

• We\'re flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.
• Offices – Work in a way that works for you – whether that’s in the London office, at home, or hybrid.
• Holiday – 27 days of annual leave per year, plus bank holidays.
• Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.
• Socials – Regular social events open to all.
• Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection.