Related skills
ms office quality assurance powerpoint ms outlook ms excelπ Description
- Oversee daily operations of the Claims Quality Assurance Team
- Lead the Claims Quality Review program and set processing standards
- Provide reports on inventory, production, turnaround lag, quality results
- Collaborate with other ops to implement performance improvement plans
- Maintain timely, accurate reporting to department leaders and clients
- Foster teamwork and mentor auditors to raise quality
π― Requirements
- Excellent verbal and written communication
- Strong organizational and problem-solving skills
- Produce grammatically accurate business correspondence
- Plan and manage multiple priorities in a fast-paced environment
- Work under limited supervision and provide guidance
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
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