Claims Communication and Process Enablement Lead

📋 Description

• Owns end-to-end documentation of Claims workflows.
• Translates complex workflows into clear process maps.
• Establishes and enforces documentation standards.
• Designs job aids to support real-time decision making.
• Partners with leadership to communicate changes and track adoption.

🎯 Requirements

• Bachelor's degree from an accredited four-year college or university.
• Licensed to adjust workers' compensation claims; CCMP; PMP.
• 7+ years in workers' compensation claims management or related.
• Experience translating complex processes into clear, actionable guidance; CMS.
• Experience leading operational change initiatives and system implementations.
• Proficiency in Microsoft Office, Power BI, CMS, and vendor software.

🎁 Benefits

• Hybrid work schedule (up to 2 days work from home).
• Paid Time Off.
• Paid Holidays.
• Immediate vesting of retirement savings + company match.
• Medical, Dental, and Vision Insurance.
• Life and AD&D Insurance.