Research Analyst (Social Media)

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

The Brandwatch Professional Services team is looking for a Research Analyst to join its Strategy & Insights division. We are looking for a person with a passion for social media, understanding and wanting to get to the bottom of trends in order to best service and provide guidance for client strategy. Based on a company’s business goals, you’ll be helping understand, guide and optimise their social media strategy. You’ll need an appreciation of how businesses work and their KPIs, across paid and organic content, covering different sectors and regions.

As a member of the Strategy & Insights team, you will execute bespoke research projects designed to help our clients understand their brands, consumers and industries. You will also help them act on this understanding.

We are a big team of people with diverse backgrounds and varied experience. This means you'll get to learn from highly creative, supportive and curious individuals with a hunger for understanding people.

Duties and responsibilities

• Work with paid and organic social media content to understand and engage with client data.
• Work with clients across a range of industries and sectors, on both individual one off projects and ongoing reporting.
• Optimise your time to work on multiple fast paced projects at the same time and deliver quality and client-tailored insights.
• Build a research/storytelling plan that maps to the brief, project objectives with timelines and accountabilities.
• Execute on a research plan and build a narrative with data that is engaging and actionable.
• Provide strategic and consultative guidance to clients across roles/functions to map to their larger business goals/data.
• Work collaboratively and independently on research projects with a focus on personal accountability and project management.
• Represent the team in client-facing meetings, communication with clients on projects, and present to internal and external audiences.
• Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods.

Essential Skills and Experience

• 2+ years of research experience or data / statistical analysis or agency experience, preferably with exposure to consumer insights and social media research. · Proficiency in managing your own time and working across projects.
• Understanding of marketing, market research and / or social media. Ability to think like a client and make recommendations based on business objectives.
• Technical aptitude for learning new software and conducting both quantitative and qualitative analyses.
• Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables.
• Confidence in business writing, client communication and presentation skills. Experience working directly with clients is a plus.
• Competency in Excel, Word and PowerPoint.
• Full training in Brandwatch software will be provided. Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage.
• Multilingual skills are a plus, but not a prerequisite.

What You Will Get

• Cision Group Personal Pension Scheme
• Life Assurance
• Healthcare cash plan
• Dental Insurance
• Private Medical Insurance (For directors and above only)
• Gym Subsidy
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program
• BenefitHub (Retail discounts)

#LI-FR1 #LI-Hybrid

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatchandFalcon.iosocial media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visitwww.cision.comand follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion™ pledgeand named a “Top Diversity Employer” for 2021 byDiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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