Research Analyst

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

We are currently hiring a Research Analyst in Bulgaria to join our global team!

What you'll do:

• Independently and collaboratively execute research, from set up (data collection)through to creating engaging and actionable narratives from insights.
• Build a research/storytelling plan that maps to the brief, i.e. project objectives andtimelines.
• Lead client meetings about data and insights, including results delivery presentations.
• Gather client requirements to scope small projects, with the possibility of contributingto and working towards scoping more complex ones.
• Provide research-driven recommendations that map to clients' business goals.
• Facilitate workshops to help clients use Brandwatch tools to derive insights.
• Deliver technical training sessions for the team such as best practices on data cleaningor how to best leverage resources available.
• Gain an understanding of the full range of Brandwatch products and learn when andhow to confidently use them.
• Stay up to date with changes in the Brandwatch tools, competitors, and researchindustry.
• Actively monitor risk related topics and other key themes
• Research and escalate risk related topics to issue owners.
• Work as part of a larger team in collaborative processes to create deliverables.
• Prepare analysis of discussion around topics, products, and business lines
• Recognize and identify inconsistencies or inaccuracies in tools, data, analytics.
• Produce metrics from tools, and export data when necessary to create additionalvisualizations of data.
• Adhere to departmental processes and guidelines, standards, and quality assuranceroutines.
• Connect key insights to business outcomes during the analytic process.

What You'll Bring

• Strong knowledge and hands-on experience using media monitoring software platforms.
• Understanding of the macro social media environment and industry
• Experience with data verification, quality control and analytics.
• Attention to detail and ability to analyze data at a tactical quantitative and strategic qualitative level.
• Ability to synthesize data into meaningful business insights and present to internal audiences.
• Ability to construct complex queries using Boolean logic to maximize results in different tools.
• Ability to work closely with internal business partners to explain the impact of data and findings.
• Ability to handle multiple types of reports with tight deadlines and large amounts of data.
• Microsoft Office productivity tools and ability to produce professional quality level reports and presentations.
• Research background and experience with a brand, agency, or vendor.
• Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Full training in Brandwatch software will be provided.
• Interest in or experience with AI is a plus.

What We Offer

• Additional Premium Health insurance
• Life Insurance
• Food vouchers equal to 110BGN per month
• Holiday: 25 days vacation and 4 Wellness day per year
• Flexible benefits
• Full Calm subscription
• 24/7 Employment Assistance Program

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and itsBrandwatchandFalcon.iosocial media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visitwww.cision.comand follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion™ pledgeand named a “Top Diversity Employer” for 2021 byDiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review ourGlobal Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.