Related skills
crm account management stakeholder management strategic planning enterprise accounts📋 Description
- Develop and implement strategic account plans tailored to each client's goals.
- Build and maintain strong relationships with clients, acting as their trusted advisor.
- Identify upsell and cross-sell opportunities within existing accounts.
- Advocate for client needs within the organization and coordinate internal resources.
- Collaborate with product teams to relay client feedback and position offerings.
- Stay informed about industry trends and competitors to provide insights.
🎯 Requirements
- Proven track record meeting and exceeding retention and growth targets with enterprise accounts.
- Experience managing relationships with engineering leadership (CTO, VP Eng, DevOps).
- Strong interpersonal and communication skills for diverse stakeholders.
- Strong problem-solving with strategic thinking and proactive engagement.
- Familiarity with CRM tools and account management software.
- Collaborative mindset to work across teams and achieve client objectives.
🎁 Benefits
- United States Base Pay Range: $116,000 — $152,000 USD
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