Related skills
communication data analysis saas stakeholder management📋 Description
- Lead Post-Sales programs to boost customer health, engagement, and AI.
- Advise the CCO and CS leadership on strategic priorities and performance.
- Align cross-functional priorities across Customer Success teams.
- Own planning and operations for top management initiatives with discipline.
- Run CS leadership rhythm: meetings, QBRs, board prep, and agendas.
- Provide data-driven insights and actionable recommendations.
🎯 Requirements
- Bachelor’s degree required; MBA preferred.
- Exceptional executive communication and influencing skills.
- Highly organized and detail-oriented; manage multiple projects.
- Strategic thinker with execution focus and strong ownership.
- Experience as Chief of Staff/Strategy/Operations leader for a CCO; SaaS/tech.
- Global, matrixed experience across time zones.
🎁 Benefits
- Winning culture with growth and development focus.
- Commitment to diversity, equity, inclusion, and belonging.
- Opportunity to work with Fortune 50 customers.
- Global, cross-functional collaboration across the CS org.
- Travel opportunities as needed by business priorities.
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