Related skills
communication data analysis customer success saas cross-functional collaboration📋 Description
- Lead Post-Sales transformation programs to boost customer health, engagement, and AI initiatives.
- Serve as trusted advisor to the CCO and CS leadership; align priorities and drive cross-functional execution.
- Drive strategic initiatives to accelerate growth and ensure consistent post-sales execution.
- Own planning and operations for top management initiatives; monitor and advance CS programs.
- Lead the rhythm of the business for CS, including leadership meetings, QBRs, and board prep.
- Facilitate data-driven decision-making; extract insights and remove blockers to value.
🎯 Requirements
- Bachelor's degree required; MBA preferred.
- Exceptional executive communication and influencing skills.
- Highly organized; can manage multiple complex projects with precision.
- Strategic thinker who translates vision into execution with ownership and EQ.
- Proven ability to build trust across the C-suite and cross-functional leaders.
- Experience as Chief of Staff/Strategy Leader supporting a CCO or senior exec in SaaS.
🎁 Benefits
- DEIB commitment and inclusive culture.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!