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forecasting data analysis saas change management ai📋 Description
- Lead post-sales programs to boost customer health, engagement and AI.
- Align cross-functional CS priorities with the CCO and leadership.
- Drive data-driven insights to improve customer outcomes and decisions.
- Run cross-functional leadership meetings, board prep and action tracking.
- Partner on executive communications and change management with the CCO office.
- Support enterprise customers and post-sales strategy to scale growth.
🎯 Requirements
- Bachelor’s degree required; MBA preferred.
- Exceptional executive communication and influencing skills.
- Highly organized and able to manage multiple complex projects.
- Strategic thinker who translates vision into execution with ownership.
- Experience as Chief of Staff or Strategy/Operations leader for a CCO; SaaS/tech.
- Willingness to travel; proven ability to build trust across the C-suite.
🎁 Benefits
- DEIB-focused culture and inclusive environment.
- Exposure to Fortune 50 customers and strategic initiatives.
- Growth and leadership development opportunities.
- Opportunity to influence product roadmaps and GTM strategy.
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