Chief of Staff, Care Transformation & Customer Enablement

📋 Description

• Run CT operating system: cadence, agenda, decisions, follow-through.
• Build dashboards, headcount model, and budget for CT.
• Own CT OKRs and improvement initiatives end-to-end.
• Anticipate needs; establish a standing mechanism within 30–60 days.
• Own major moments for HFMA Annual Conference, ViVE, and events.

🎯 Requirements

• 5–8 years in strategy & ops at high-growth B2B, RevOps, or healthcare enablement.
• Built from scratch: team function, system, or cadence in a self-starting role.
• Familiar with health system sales cycles and enterprise post-sale dynamics.
• Strong written communicator; tailor messages for CSM, CT, and support.
• Operationally literate: dashboards, budget trackers, planning models, agendas.
• Influence without authority; drive progress with clarity and trust.
• Low ego, high follow-through; recap items and closures.
• Thrive in ambiguity; write and improve playbooks.

🎁 Benefits

• Comprehensive medical, dental, and vision for you and dependents.
• 401(k) with company match up to 3% of base salary.
• Remote-friendly culture with SF HQ and equipment provisioning.
• Parental leave to support family needs.
• Annual company-wide off-sites, team off-sites and all-hands events.
• Flexible time off with no annual cap and holiday shutdown.