Related skills
negotiation customer service logistics sourcing operationsπ Description
- Center of live trip activity in Columbus.
- Monitor incoming flight requests and close quickly.
- Call operators to confirm availability, gather quotes.
- Build relationships with operators to ensure responsiveness.
- Ask thoughtful questions and surface missing details.
- Follow up persistently when responses are slow.
π― Requirements
- 3+ years in a high-energy, customer-facing role.
- Must work in Columbus, OH office five days/week; live within 40 min of airport.
- Availability to work 7:00 a.m.β12:00 a.m., including day/evening shifts.
- Comfortable spending most of the day on the phone.
- Strong problem-solving and multi-tasking under time pressure.
- Authorized to work in the United States without visa sponsorship.
π Benefits
- Two weeks paid time off.
- 40 hours paid sick time per year.
- 401(k) with company match.
- Health, dental, and vision insurance.
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