Business Development Representative (Italian or German Speaker) (m/w/d)

Permanent employee, Full-time · Berlin, hybrid THE IMPACT YOU WILL MAKE

As a Business Development Representative at charles, you will play an instrumental role in our growth by forging long‑term partnerships with clients and prospects, unveiling the potential of Conversational AI for their business models, and ensuring we deliver value that meets their goals and expectations.

THIS IS WHAT YOU WILL BE DOING

• Manage thepre-sales processto ensure delivery againstkey performance metrics,with a strong emphasis on new logos, as well as growing existing accounts
• You willanalyse the performance of potential customersand learn how to identify potential for business improvementfor them to achieve using charles
• Generate leadswithin theDACH and/or Italian marketthrough cold calling, emails, LinkedIn, Events and collaborating with your Account Executive and Studios Team
• Help boost ouroutbound outreachesthrough multiple approaches (by social selling, cold calling, LinkedIn Navigator)
• Ensure thequality of pre-qualificationand support our team in closing deals
• Actively seek outprofitable partnershipsandbusiness opportunities
• Helpshape the future of charles' missionwith your perspectives, ideas, and skills

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• You have a proven history of achieving sales success
• Ability to identify, understand and communicate the customer's business transformation needs
• You are willing to go the extra mile to close a deal
• You are a true team player and contribute to our joint success
• Required: proven ability to communicate professionally (C1/C2 level) in German or Italian (C1/C2), and confident business-level English.

• You have experience with a CRM system, such as HubSpot, Pipedrive , Salesforce or others
• Profound knowledge of the European e-Commerce market and relevant enabling technologies,is a plus

WHERE WILL YOU BE WORKING?

We are based in Berlin and offer a hybrid working model. Join us in the office from Tuesday to Thursday, and work from home on Mondays and Fridays.

THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one ofthe most innovative industries in Europe
• Collaborating with some ofthe leading experts in Conversational AIand disrupting a fast-growing industry
• Joining forces with aunique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational AI
• Having high visibility and impact across the business with the option to own anddrive new initiatives
• Celebrating our major and micro-wins as well as getting to know each other better atregular team-building events
• Sharing VSOP(virtual stock options) in the ownership and success of charles
• Enjoy uncapped commission potential based on results.
• Working in avibrant officein the heart of Berlin overlooking the Wall memorial

What else we offer?

• Urban Sports Clubmembership
• Free company lunchon Thursdays
• Afriendly, open, multiculturalwork environment
• Dog-friendlyoffice
• Discounts on BVGtickets
• Mental health support through our partnership with OpenUp

About us

It's better to have a conversation

charles is a conversational AI and CRM that attracts, converts, services, and retains customers via AI agents and marketing automations. charles helps businesses to maximize customer engagement and revenue through conversational channels such as WhatsApp. Brands can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles’ AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.