Related skills
documentation partnerships customer service technical_components travel_tourism_industry📋 Description
- Handle inbound/outbound affiliate support via email and phone.
- Build in-depth knowledge of the Affiliate program and processes.
- Provide exceptional support by listening and solving customer issues.
- Implement technical components for clients to set up new partners.
- Communicate and escalate across teams to meet client needs.
🎯 Requirements
- Precise and detail-oriented with urgency.
- Committed to best-in-class customer/technical support.
- Very comfortable with new technology.
- Analytical with problem-solving; able to decide/mediate affiliate challenges.
- Outstanding written and verbal communication skills.
- Positive, adaptable, team player; eager to learn in Travel industry.
🎁 Benefits
- Medical, dental + vision coverage.
- 26 vacation days, 10 sick days & 12 holidays per year.
- Global leave benefit including 22 weeks paid parental leave.
- Life insurance policy.
- 401k with employer matching.
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