Channel Sales Support Agent (Reseller)

📋 Description

• Act as main contact for US/CA partnership teams within SLA.
• Build and maintain relationships with resellers and sales teams.
• Provide product knowledge, pricing, collateral, and guidance.
• Coordinate with internal teams to resolve sales blockers.
• Identify recurring problems and implement lasting solutions.
• Provide phone and face-to-face support when needed.

🎯 Requirements

• 1-2 years in sales support, channel mgmt, tech support, or customer service
• CRM experience (Salesforce, HubSpot, or similar)
• Proficiency with Google Workspace and AI tools
• Familiarity with B2B sales processes and sales cycle management
• Basic understanding of sales reporting and analytics
• Preferred: experience with self-employed contractors, distributors, or channel partners

🎁 Benefits

• Location: Remote-first (office optional)
• Hours: Full-time, Mon-Fri, 9:00-5:30
• Travel: Minimal; occasional meetings/training
• Equipment provided: computer, headset, and necessary software
• Benefits: remote work, medical insurance, flexible time off, retirement plans
• Diversity-friendly workplace and inclusive hiring