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technical support sales engineering pre-sales proof of value google docs📋 Description
- Provide pre-sales technical support to partners/clients for KnowBe4 products.
- Identify customer requirements and position KnowBe4 products to meet them.
- Educate partners on KnowBe4 products to enable client support.
- Collaborate with technical support to address complex technical issues.
- Run POVs with Channel Account Managers for prospective partners/clients.
- Address technical issues that impede sales opportunities.
🎯 Requirements
- 2 year degree or technical degree preferred.
- 2 years of technical sales or sales engineering experience.
- Fluent in Mandarin.
- Excellent verbal and written communications.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
🎁 Benefits
- Company-wide bonuses based on monthly sales targets.
- Employee referral bonuses.
- Adoption assistance.
- Tuition reimbursement.
- Certification reimbursement.
- Certification completion bonuses.
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