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crm hubspot customer success cybersecurity saas📋 Description
- Drive loyalty, renewals, expansion, and post-sales success
- Collaborate with sales and marketing to train and support customers
- Engage with customers and reseller partners to meet needs
- Support high-impact initiatives to boost satisfaction and retention
🎯 Requirements
- 5+ years in Customer Success, Account Management, or Direct Sales
- SaaS experience, ideally in cybersecurity
- Experience with HubSpot or similar CRM platforms
- Passionate about working with customers and partners
- Strong bias to action and delivering results
🎁 Benefits
- 100% remote work environment
- New starter home office setup reimbursement (£398)
- Generous personal leave entitlements
- Digital monthly reimbursement (£92)
- Travel to the US 1-2 times/year for events
- Pension
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