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crm hubspot account management customer success cybersecurity📋 Description
- Work with customers as a trusted advisor to boost satisfaction and adoption.
- Build and maintain relationships with multiple contacts in customer orgs.
- Contribute to retention, expansion, and satisfaction goals.
- Develop creative ways to engage with customers.
🎯 Requirements
- 2+ years in customer/partner success, account management, or partner sales
- SaaS experience, ideally in cybersecurity
- Experience with HubSpot or similar CRM
- Passionate about working with customers and partners
- Strong bias to action and delivering results quickly
🎁 Benefits
- 100% remote work environment
- Home office setup reimbursement (£398)
- Generous personal leave entitlements
- Digital monthly reimbursement (£92)
- Travel to the US 1-2 times/year for events
- Pension
- Access to the BetterUp coaching platform
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