Related skills
slack process improvement change management stakeholder management macos📋 Description
- Work with another Change & CI Partner on squad and ops changes.
- Deliver fast-moving project work from process redesign to launches.
- Support product & operations to unblock challenges and pace delivery.
- Maintain Customer Ops processes and implement necessary changes.
- Foster proactivity and continuous improvement across stakeholders.
- Lead collaboration with Product, Ops, Risk and Customer Ops to embed change.
🎯 Requirements
- Wealth or Change product experience in high-growth, cross-functional teams.
- Delivery mindset: break work down, prioritise and create value.
- Understanding of regulatory frameworks shaping operational change.
- Ability to use data (operational, qualitative, quantitative) to identify problems and drive decisions.
- Confident in stakeholder management and navigating ambiguity.
- End-to-end project delivery experience; leading through change would be advantageous.
🎁 Benefits
- £1,000 annual learning budget for courses and books.
- Macbooks provided; remote work setup support.
- Home office setup assistance for fully remote workers.
- Access to the full benefits list on the Monzo careers site.
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