Related skills
kpi account management project management cross-functional collaboration training📋 Description
- Build client relationships; align Certify's solutions to client goals.
- Serve as primary contact; deliver timely, effective client solutions.
- Lead complex client projects; strong PM and risk management.
- Drive retention and expansion; identify at-risk clients and growth opportunities.
- Master product expertise; guide clients to maximize value.
- Monitor KPIs and report insights; share actionable data with leadership.
🎯 Requirements
- 4+ years in consulting, client success, or account management (enterprise focus).
- Exceptional project management; lead complex initiatives under pressure.
- Navigate ambiguity and complexity; solve problems in fast-paced environments.
- Manage multiple high-value accounts; drive retention and expansion.
- Strong analytical skills; interpret data and identify trends.
- Excellent communication; lead client-facing trainings/webinars.
🎁 Benefits
- Inclusive, meritocratic culture; equal opportunity employer.
- Remote-friendly role with flexible scheduling.
- Fast-paced, high-growth environment.
- Collaborative, cross-functional teams.
- Opportunity for career growth in a healthcare data platform.
- Competitive benefits package.
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