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community management nlp microsoft office teams peer support📋 Description
- App chat moderation & engagement
- Initiate chat starters; share recovery experiences
- Engage referring agencies; grow resource database
- Moderate group chats per Code of Conduct
- Review flagged content via NLP alerts; take action
- Follow up with members on next steps; involve peers
🎯 Requirements
- Certification-ready Peer Specialist or Recovery Coach
- Reliable internet; private space; equipment provided
- Comfort with smartphone, computer, MS Office & Teams
- Document member engagements in electronic records
- Willingness to share personal lived experience
- Ability to work independently and ask questions when needed
🎁 Benefits
- Report to Manager of Peer Services
- Benefits vary by full-time vs part-time status
- Access to a 401k
- Company-provided equipment to complete your job
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