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communication ai workflow escrow mortgage_payoff📋 Description
- Payoff orders: manage end-to-end
- Triage orders by urgency and timelines
- Monitor progress and flag delays
- Follow up with mortgage companies for payoff amounts
- Provide clear, timely updates to customers
- Maintain accurate records and look for workflow improvements
🎯 Requirements
- Strong attention to detail; comfortable with high-volume work
- Excellent written and verbal communication
- Ability to triage independently; prioritize without constant oversight
- Calm, persistent, professional when following up with lenders
- Interested in improving processes, not just executing them
- Must be US-based
- Reliable internet; able to work standard US business hours
- Comfortable in a fast-moving startup environment
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