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Travel & Expense Specialist (Fixed-term)

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We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team:

The Travel & Expense department takes care of almost every part of the process from the moment an employee needs to make a booking to travel until their expenses are fully approved and ready for payment, among other topics.

The Role:

As a Travel & Expense Specialist (Fixed-term Contract; 6 months), you will report to the Travel & Expense Operations Manager in Madrid, supporting the team in various departmental tasks, with a primary focus on travel and expenses-related responsibilities.

The work you’ll do:

  • Travel

    :
    • Provide expert guidance on global travel policies and guide employees in making compliant and cost-effective travel arrangements using our booking tool
    • Oversee travel activity by monitoring bookings, identifying trends or issues, and escalating concerns to ensure fast and effective resolution
    • Support the Travel & Expenses Manager on the Preferred Vendors Program, including strategy development, hotel negotiations, contract oversight, and rate management within the booking system.
    • Work with the sustainability team to analyze carbon impact data and support eco-conscious travel initiatives.
  • Event Support

    :
    • Partner with the Global Events team and other departments to design and manage travel logistics for company events.
    • Contribute to event strategy by supporting budget development, drafting guidelines, and preparing communication materials.
  • Expenses

    :
    • Review and process employee expense reports while applying policy expertise to ensure compliance and consistency.
    • Identify policy trends, escalate policy violations when required, and recommend updates or training based on recurring issues.
    • Serve as a key resource for travel and expense inquiries, and provide guidance that improves user understanding and compliance
    • Oversee the administration of the corporate card program and support program enhancements.
  • Other

    :
    • Serve as a primary support contact and deliver excellent service to both internal and external stakeholders.
    • Maintain and enhance intranet content and standard operating procedures (SOPs) to ensure clarity and accuracy.
    • Develop and facilitate training sessions and materials that strengthen employee knowledge of travel and expense processes.
    • Identify and escalate technical issues, partnering with IT or vendors to drive resolution.
    • Support audits, reporting needs, and ad hoc requests related to program management
    • Administer relevant systems as required and continuously identify opportunities to streamline and improve processes

The qualifications you need:

  • BA and/or MA Degree, preferably in Finance, Economics, Tourism, or similar.
  • At least 1 year of experience in business travel, finance, or the administration industry
  • Business fluency in English is a Must-have (applications in Spanish will be automatically discarded). Other European languages are a plus.
  • Target-driven, quick learner, curious, proactive, and resourceful.
  • Organized, detail-oriented, and analytical.
  • Resilient, assertive, and able to challenge multiple Stakeholders & Leadership in decision-making.
  • Keen to deliver best-in-class customer experience to any internal or external stakeholder of Celonis (suppliers, customers, employees).

What Celonis Can Offer You:

  • Pioneer Innovation:Work with the leading, award-winning process mining technology, shaping the future of business.
  • Accelerate Your Growth:Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
  • Receive Exceptional Benefits:Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, andmuch more. Interns and working students explore your benefits here.
  • Prioritize Your Well-being:Access to resources such as gym subsidies, counseling, and well-being programs.
  • Connect and Belong:Find community and support through dedicated inclusion and belonging programs.
  • Make Meaningful Impact:Be part of a company driven by strongvaluesthat guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
  • Collaborate Globally:Join a dynamic, international team of talented individuals.
  • Empowered Environment:Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.

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