Deal Operations Specialist

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

You will join the Deal Operations & Analysis team which is part of the Finance organization. We are responsible that our quote-to-order process runs smoothly and efficiently. Additionally, we are collaborating with cross-functional teams within the company, including GTM, Pricing, Legal, Product & Engineering, to integrate business requirements and continuously enhance related processes for operational optimization.

The Role:

As a Deal Operations & Analysis Specialist, you will be responsible for the provisioning process for our global customers. You will work closely with the Go-To-Market, Product, and Finance organization to ensure business requirements of high quality. As part of the Deal Operations & Analysis team, you will steer and optimize the current provisioning process to live up to Celonis’ growth ambitions.

The work you’ll do:

• Manage Celonis’ global provisioning activities by ensuring the timely provisioning of new subscriptions and maintaining existing subscriptions based on customer contracts
• Being the point of contact for subscriptions, partners, and internal stakeholders for all provisioning-related questions
• Continuous review of existing processes to identify improvements and automation possibilities
• Collaborate with the Product team to maintain the knowledge hub of all provisioning changes and integrate new solutions
• Collaborate with Legal and Finance to ensure compliant and state-of-the-art provisioning processes 
• Establish a comprehensive provisioning reporting and controlling that serves as a decision basis for our management

The qualifications you need:

• BA/BS or Master in a relevant field 
• 1-2 years relevant working experience in Consulting, Cloud/SaaS Business, Finance, Operations or comparable fields.
• Creative, high energy, entrepreneurial self-starter comfortable running initiatives and projects independently
• Work in a structured manner and quickly comprehend new topics and interrelationships
• Detail and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment
• Ability to evaluate priorities and multi-task accordingly, while keeping others apprised of status with respect to deadlines
• Excellent written and verbal communication skills in English.

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

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