Case Manager, Workforce Development

📋 Description

• Provide trauma-informed, client-centered case management to diverse caseload (TAY, reentry, unhoused).
• Conduct psychosocial assessments, needs evaluations, and individualized service plans.
• Engage clients via one-on-one meetings, outreach, and crisis intervention.
• Help participants navigate systems: workforce development, education, housing, healthcare, and legal services.
• Collaborate with job developers, training coordinators, and partners to align goals with employment.
• Prepare clients for job readiness: resumes, interviews, workplace expectations, and soft skills.

🎯 Requirements

• 2+ years outreach, navigation, and intensive case management for high-risk populations (stabilization, housing, substance use treatment).
• 3-5 years direct case management with high-barrier populations.
• Experience with TAY, justice-involved/reentry, recovery, unhoused, and underserved communities.
• Strong de-escalation, motivational interviewing, overdose reversal, data collection, and case note skills.
• Street-based outreach experience in urban settings and homeless encampments.
• Ability to read, write, collect data, and document case notes to professional standards.

🎁 Benefits

• Open-door policy to the community and clients.
• Role covered by a collective bargaining agreement.