Related skills
customer service scheduling healthcare case management emrπ Description
- Coordinate with the care team to develop goals for the client's plan
- Conduct supervisory visits with clients and guardian
- Provide superior customer service and quality home care
- Coordinate client services and scheduling issues
- Manage caseload and proactively grow it
- Build relationships with clients, referral sources, payors and community orgs
π― Requirements
- BA in Human Services with 2+ years in I/DD, or other BA with 4+ years in I/DD
- Must be a Qualified Professional (QP) in North Carolina
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Strong computer skills with EMR
- Excellent communication and interpersonal skills
π Benefits
- Paid holidays, vacation and sick leave
- Vision, dental and medical health plans
- Employer-paid life insurance
- 401k with company match
- Growth opportunities
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