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stakeholder management excel telecommunications carrier management ticketing systemsπ Description
- Operational carrier management: monitor performance, tickets, escalations.
- Compliance & regulatory oversight: global regulatory adherence and docs.
- Internal & external coordination: liaison between carriers and internal teams.
- Documentation & data integrity: maintain contracts, rate sheets, performance data.
π― Requirements
- Education: Degree in Business, IT, or Telecom (or equivalent).
- Expertise: Telecom operations, compliance, or regulatory frameworks.
- Relationship Management: Build and maintain key stakeholder partnerships.
- Communication: Exceptional written and verbal skills.
- Operational Rigor: Highly organized with attention to detail.
- Technical Skills: Proficient in ticketing systems and advanced spreadsheet management.
π Benefits
- Growth opportunities at Aircall.
- Focus on work-life balance.
- Fast-learning environment with entrepreneurial culture.
- 45+ nationalities, cosmopolitan team.
- Competitive salary and benefits.
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