Related skills
looker sql tableau📋 Description
- Daily Operational Lead: primary contact for day-to-day carrier engagements.
- Performance Monitoring: weekly carrier sessions and monthly deep-dives on SLAs.
- Rapid Resolution: first escalation for real-time issues; drive recovery.
- Dashboard Management: maintain dashboards to ensure performance thresholds.
- RFP Support: assist in RFP execution by gathering requirements.
- Financial Integrity: audit carrier invoices for accuracy.
🎯 Requirements
- Experience: 4-6+ years in transportation, logistics, or supply chain with parcel/trucking focus.
- Carrier Management: front-line role managing carrier performance and SLAs.
- Data Proficiency: SQL and BI tools (Looker, Tableau) to analyze parcel data.
- Problem Solving: proactive and able to handle high-pressure escalations.
- Communication: strong ability to manage external partners and internal teams.
- Education: Bachelor's degree in Supply Chain, Logistics, Business, or related field.
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