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negotiation customer service data entry logistics tms📋 Description
- Respond to inbound calls and emails from carriers to book freight
- Source carrier capacity for open loads via outbound calls
- Negotiate rates, transit times, and service expectations
- Vet carriers for compliance (insurance, authority, safety)
- Book carriers and confirm load details in the system
- Maintain carrier and load data in the TMS
🎯 Requirements
- At least 1 year of experience in carrier sales, transportation, or logistics
- Strong written and verbal communication skills
- Comfortable managing high call volumes while multitasking
- Proficient in basic computer applications with ability to learn TMS quickly
- Prioritize tasks and perform under tight deadlines
- Strong attention to detail with analytical capability
🎁 Benefits
- PTO and sick days with no limit
- Equal opportunity employer and inclusive culture
- Background checks required for offers
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