Inside Sales Representative (Family Advisor)

Job Overview

Inside Sales Representative (Family Advisor) at Caring.com. You will engage with families seeking elder care resources, answer questions, qualify leads, and guide clients towards our services. This remote role requires empathy, active listening, and a results-driven mindset.

What you'll do

• Conduct outbound and inbound calls to prospective families.
• Qualify leads and understand care needs to recommend Caring.com solutions.
• Present services, handle objections, and close opportunities to meet or exceed monthly targets.
• Maintain accurate CRM records and manage a healthy pipeline.
• Collaborate with cross-functional teams to improve customer experience.

Who you are

• 1-3 years of sales or customer-facing experience; healthcare or elder care exposure is a plus.
• Excellent communication, listening, and negotiation skills.
• Empathetic, patient, and able to connect with families during challenging times.
• Self-motivated, with the ability to work independently in a remote setting.
• Proficient with CRM systems and basic data entry.

Who we are

Caring.com is dedicated to helping families navigate elder care decisions and find trusted resources.

Benefits

• Competitive compensation and benefits package.
• Remote-friendly environment with flexible schedules.
• Paid time off and health benefits.
• Career growth opportunities.