Related skills
crm telehealth care coordination sops medicare📋 Description
- Lead care coordination strategy and advise on tech roadmaps
- Design workflows and SOPs for intake, risk, escalation
- Map end-to-end clinical and administrative workflows
- Develop the Carewell Toolkit with templates and guides
- Iterate workflows based on pilot results and patient outcomes
🎯 Requirements
- Active LCSW license (LCSW)
- ≥2 years in non-clinical care coordination
- Medicare regulations knowledge (Medigap, Part D)
- Ability to write manuals and scale processes
- CRM/case management software experience
- Telehealth/video consultations experience
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