Related skills
crm salesforce customer service data entry verint📋 Description
- Guides patients and caregivers through their home care journey.
- Hybrid role out of Springfield, MO; 1 day in office, 4 remote.
- Mon-Fri, 9AM-6PM; weekends off.
- Deliver high-quality, empathic customer service.
- Support care team ensuring timely responses and care plans.
- Focus on First Call Resolution and service excellence.
🎯 Requirements
- 2+ years in high-volume inbound call center or healthcare contact center.
- Experience with CRMs/workforce tech: Salesforce, Medflyt, Verint.
- Empathetic, active listening and clear communication.
- Strong typing and data-entry; comfortable with CRMs.
- Healthcare experience or call center background preferred.
- Ability to manage time, priorities, and targets.
🎁 Benefits
- 401k, health, dental, vision, life insurance, and PTO.
- Competitive compensation and benefits.
- Retirement plans and wellness programs.
- Learning opportunities to grow your career.
- Hybrid work arrangement and flexible scheduling.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!