Care Professional HR Associate

📋 Description

• Handle high-volume CP inquiries across the employee lifecycle.
• Escalate employee relations concerns; de-escalate and resolve.
• Resolve CP complaints; escalate complex issues to HR leadership.
• Manage HRIS changes in Dayforce; payroll-related updates.
• Lead infection control cycle; ensure CP clearance before return to work.
• Own intake for all leave of absence requests (personal/medical/FMLA).

🎯 Requirements

• 3+ years of professional HR experience (required).
• 2+ years customer service experience.
• 2+ years experience in HR.
• Bachelor's degree, HR certificate, or equivalent experience.
• Outstanding communication and interpersonal skills.
• Strong problem-solver; able to work independently as well as part of a team.
• Experience in a high-growth company and ability to adapt to ongoing change.
• Exceptional attention to detail and ability to balance multiple assignments.

🎁 Benefits

• Equity and 401K with up to 4% match.
• Medical, dental and vision coverage including a zero-cost plan for employees.
• Short-Term Disability, Long-Term Disability and Life Insurance fully employer paid.
• Generous time off program.
• Employee Assistance Program.