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Full time
Salary
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crm workforce management analytics client management schedulingπ Description
- Oversee market staffing strategy and Care Pro outreach
- Coordinate with Client Manager on client context and schedule nuances
- Mobilize newly hired Care Pros quickly to start work
- Provide exceptional service to Care Pros and foster retention
- Partner across Honor to deliver a seamless care experience
- Align with Client Manager on market priorities and updates
π― Requirements
- 3+ years in complex client, patient management, or high-volume service
- Strong service orientation with caregiver needs sensitivity
- Background in operations or healthcare/home care preferred
- Excellent relationship management and communication skills
- Strong analytical and data-driven approach to staffing
- Comfortable with technology; CRM/workforce systems a plus
π Benefits
- Equity and 401K with up to 4% match
- Medical, dental, and vision coverage including zero-cost plans
- Employer-paid Short/Long Term Disability and Life Insurance
- Generous time off and Employee Assistance Program
- Mental health benefits, wellness programs, and discounts
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