Related skills
customer support compliance privacy scheduling care coordination📋 Description
- Main contact for established patients; respond to calls, messages, emails with empathy.
- Guide patients through care model; schedule initial evaluations and follow-ups.
- Hybrid role: 3 onsite days/week in Vienna, VA; hours 12-8pm ET.
- In-office/hybrid support: maintain welcoming space; handle mail and supplies.
- Uphold privacy and HIPAA compliance; protect sensitive data.
🎯 Requirements
- People-Focused: Build rapport; deliver human-centered service.
- Natural Problem-Solver: Proactive, resourceful; improve processes.
- Detail-Oriented: Meticulous admin; scheduling and docs.
- Tech-Savvy: Learn EHR/scheduling tools; multi-channel comms.
🎁 Benefits
- Medical, Dental & Vision coverage.
- 401k with company match
- Employer-paid life insurance
- Generous paid time off
- Opportunities for career growth
- Diverse leadership and supportive culture
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