Related skills
customer support administrative scheduling ehr patient communication📋 Description
- Be the main point of contact for established patients and families.
- Guide patients through the care model, including scheduling and follow-up.
- Manage provider schedules and ensure timely access to care.
- Onsite in-office support; maintain a welcoming space.
- Uphold privacy and HIPAA compliance in all communications.
- Collaborate with care teams while working independently.
🎯 Requirements
- People-focused with strong communication and empathy.
- Proficient with EHR and scheduling tools.
- Detail-oriented with strong organizational skills.
- Tech-savvy; confident with phone, text, and email.
- Commitment to HIPAA/privacy and family consent laws.
- Team player who can work independently.
🎁 Benefits
- Medical, Dental & Vision coverage.
- 401k with company match.
- Employer-paid life insurance.
- Generous paid time off.
- Career growth opportunities.
- Diverse, supportive leadership culture.
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