Outreach providers and facilities to offer relevant options within SLA
Collaborate with RNs for support on complex cases to route care
Identify trends for leadership to improve processes and member experience
Navigate complex cases using all available resources
Confirm and update provider data and document tickets
Stay current on information, updates, processes and workflows; ensure compliance

🎯 Requirements

1+ years of experience with care coordination and navigation in a healthcare setting
1+ years of experience utilizing a Chromebook and Google Workspace

🎁 Benefits

Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance

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