Related skills
communication customer support b2b healthcare france📋 Description
- Transform member requests into delightful experiences
- Provide timely, accurate information
- Guide members with empathetic, human support
- Learn the French healthcare system and B2B needs
- Turn complex questions into simple experiences
- Collaborate with the Care team to improve processes
🎯 Requirements
- Fluent French and English (written and spoken)
- Excellent written and spoken communication
- Comfortable navigating digital tools
- Empathetic, calm, patient with members
- Proactive; turns ideas into action
- Thrives in collaborative environments
🎁 Benefits
- Generous equity packages for permanent contracts
- Flexible / full remote option with home office equipment sponsorship
- MacBook Pro and peripherals provided
- Flexible vacation policy and working hours
- Comprehensive health insurance for you and dependents
- Learning, coaching and training opportunities
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